Frequently asked questions
The questions importers ask most before placing a first order.
What is the minimum order?
The minimum order is one container (20 or 40 ft). A container can hold several products from several suppliers, so you consolidate your whole order into one shipment and save on freight.
What payment methods do you accept?
Payment is by bank transfer. Usually a deposit is paid when the order is confirmed and the balance before shipping, after you approve the inspection report. We agree the schedule with you in writing before any payment.
How long does shipping take?
Sea freight usually takes 20 to 40 days depending on the destination port, and air freight 5 to 10 days. Production and container loading time come on top.
Do you inspect goods before shipping?
Yes. Our team visits the factory, checks samples from the production run and sends you a report with photos and measurements before we allow shipment. If we find a defect we ask the factory to fix it.
Do you handle customs clearance in my country?
We prepare the full shipping documents (invoice, packing list, bill of lading, certificate of origin) and coordinate with the customs broker you choose in your country so clearance goes smoothly.
What kinds of goods do you export?
Any goods that are lawful to import: household supplies, electronics, clothing and shoes, furniture, building tools, toys and more. Tell us what you want and we will confirm it can be imported to your country.
How much is your commission?
It depends on the size and complexity of the order, and we state it clearly before we start, so there are no surprise charges later.
Can I visit the markets and factories in China?
Of course. We arrange visits to Yiwu, Guangzhou and factories, with interpreters and coordinators throughout the trip.
Ready to start your first container?
Message us what you want to import on WhatsApp and we will reply with options and estimated prices.